Data Deletion Instructions
You can delete your YieldScope account and the personal data associated with it at any time — directly in the app, or by contacting us. This page explains both methods, what gets deleted, and what is retained.
Option 1 — Delete your account in the app
The fastest way. Available on both Android and iOS.
- Open the YieldScope app and sign in to your account.
- Go to Settings from the profile menu.
- Tap Account, then tap Delete Account.
- Confirm the deletion when prompted. You may be asked to re-authenticate (email/password, Google, or Apple) to verify it's you.
- Your account is deactivated immediately, and your personal data is deleted from our systems within 30 days.
Option 2 — Request deletion by email
Use this if you can no longer access the app or prefer to make a written request.
- Send an email to support@yieldscopetechnologies.com with the subject line “Data Deletion Request”.
- Include the email address registered to your YieldScope account (and whether you signed in with email, Google, or Apple).
- We will verify your identity — for example, by replying to your registered email — before processing the request.
- Once verified, your account and personal data are deleted within 30 days. We'll confirm by email when it's done.
What is deleted, and what is retained
| Data | Status | Details |
|---|---|---|
| Account profile | Deleted | Name, email address, profile photo, and login credentials — removed within 30 days. |
| Portfolio data | Deleted | Your portfolios, watchlists, and tracked assets — removed within 30 days. |
| Analytics data | Retained, then removed | Usage analytics are retained in identifiable form for up to 14 months, then aggregated or deleted. |
| Crash reports | Retained, then removed | Diagnostic logs are kept up to 90 days for stability and bug fixing, then deleted. |
| Legal & compliance records | Retained | Records we are required to keep by law (e.g., tax or dispute-related) are retained only as long as legally required. |
| Backups | Retained, then removed | Residual copies may persist briefly in encrypted backups and are overwritten in our normal backup cycle. |
Good to know
Deletion is permanent
Once your data is deleted it cannot be recovered. If you sign up again later, you'll start with a fresh account — your previous portfolios and watchlists will not be restored.
Third-party sign-in
If you signed in with Google or Apple, deleting your YieldScope account removes the data we hold. You can additionally revoke YieldScope's access in your Google Account or Apple ID settings.
Your privacy rights
Depending on where you live (e.g., GDPR in the EEA/UK, CCPA in California), you may also have rights to access, correct, or export your data. See our Privacy Policy or contact us to exercise these rights.
Questions or issues?
If you run into any trouble deleting your account, or want to check the status of a deletion request, our team will help.
Email support@yieldscopetechnologies.com